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FAQ

About Hair Types and Naturalness

Q: What is the difference between synthetic hair, human hair blend, and human hair?

A: There are three types of wig hair. Each has the following characteristics:

  Synthetic Hair Human Hair Blend Human Hair
Texture Less natural compared to human hair. Closer to the natural look of human hair. Natural appearance and feel; low static electricity.
Styling Difficult to change style. No coloring nor perming. Limited styling options: no coloring nor perming. The human hair part may slightly fade in color. Easy styling with hairdryer and curling iron. Coloring and perming possible. 
Maintenance Shape memory feature enables long-lasting hairsTyler's. Easy style recreation after shampooing.  Relatively easy style recreation after shampooing compared to human hair.  Requires more effort for styling after shampooing. 

 

About Medical Wigs and Fashion Wigs

Q: What is the difference between medical wigs and fashion wigs?

A: Medical wigs prioritize naturalness, comfort, breathability, and ease of use for patients, making them highly functional. In contrast, fashion wigs often have coarser materials and may cause scalp irritation. Although medical wigs can be used for fashion purposes, fashion wigs are not suitable for medical use.

 

About Machine-made and Handmade Wigs

Q: What is the difference between machine-made and hand-tied wigs?

A: Hand-tied wigs are meticulously crafted, with each hair strand individually implanted by skilled craftsmen. They offer a soft and natural flow, with a lightweight and breathable base for extended comfort. However, they tend to be pricier than machine-made wigs.

 

Handling and Care

Q: Can I cut the wig hair myself or at a hair salon? Do you offer bang cutting services?

A: Yes, you can cut the bangs yourself or at a hair salon. However, we do not offer bang cutting services for non-custom-made wigs.

Q: Can I wear the wig while swimming or in hot springs?

A: It is not recommended to wear the wig while swimming or in hot springs as it may damage the wig.

Q: Is it okay to use shampoo and rinse when washing the wig? Can I use a hairdryer after washing? Please tell me how to dry it if a hairdryer is not allowed.

A: Yes, please use specialized shampoo and rinse for wigs when washing the wig. However, it is not recommended to use a hairdryer after washing as it may damage the hair. Instead, gently remove excess water with a towel and place the wig on a wig stand to air dry naturally.

Q: How long does it take to put on the wig?

A: It takes a few minutes to put on the wig. You can easily use it even on busy mornings.

Q: Can I bathe while wearing the wig?

A: It is recommended to remove the wig before bathing as the wig may be affected by heat or chemicals in bathing agents, which can cause deterioration.

Q: How long can a wig be used?

A: The durability of a wig varies depending on the material, frequency of use, and care methods, but it is typically around a year or so.

Q: Will the wig slip or come off?

A: The one-touch pins used in partial wigs securely hold the hair in place. Full wigs can be adjusted in size using the adjustable belt at the back. Using hairpins can provide even more stability. You don't need to worry about the wig slipping or coming off.

Q: Why is there a lot of hair shedding initially with the wig?

A: After styling the wig, it is cleaned thoroughly before shipping. However, there may be a few stray hairs remaining from the styling process. If you shake the wig slightly, those hairs should fall out. It is not hair shedding.

Q: How should I store the wig?

A: After use, it is recommended to place the wig on a dedicated wig stand to maintain its style and store it away from direct sunlight and high humidity.

Q: Are there any tips for making the wig last longer?

A: Using two wigs alternately can help extend their lifespan. It is convenient to have a spare for daily use, and by alternating between them, you can prolong the overall longevity of the products and use them for a longer time.

Q: The wig's hair has become damaged and frizzy. Are there any remedies?

A: For synthetic fiber wigs, unfortunately, it is not possible to completely restore them once they are heavily damaged. However, for heat-resistant fibers, using a curling iron or hot rollers may provide some improvement. If the damage is severe, it is advisable to trim the affected hair slightly.

Q: Why does the wig have curly hair?

A: The curling of the wig is a processing technique called "fluffing" to create a soft and natural volume. It is not a defect. If it concerns you, brushing from the roots can make it less noticeable.

 

Regarding Medical Wigs

Q: When should I purchase a wig if I am undergoing chemotherapy?

A: Generally, hair loss begins approximately 2-3 weeks after starting chemotherapy. It is recommended to purchase a wig about a month before hair loss is expected. Preparing in advance can help reduce unnecessary stress and allow you to focus on your treatment positively.

Q: What kind of hairstyle should I choose? Do you have any recommendations?

A: For medical wigs, short styles or medium styles are recommended. They are easier to wear daily and require less effort for styling. Long styles take more time to maintain, and when you are not feeling well, they can be burdensome and may decrease your motivation to wear them. Additionally, straight styles may have limited flexibility with the bangs and can be challenging to achieve the desired hairstyle. Choosing a wig with loose curls would be a good option.

Q: Are there any considerations for people with sensitive skin when using medical wigs?

A: Medical wigs use materials that are gentle on the skin. However, if you have particularly sensitive skin, it is recommended to use a specialized wig net before wearing the wig. If you have sensitive skin or metal allergies, it is advisable to remove the dedicated wig pins before use.